I did not receive an email confirmation - What should I do?

If you haven't received an email about your reservation two days before your earliest chosen admission time, there could be a few reasons for this. It could be that there was a typo in your email address at the time of booking or the confirmation email might have ended up in your spam/junk folder.

Firstly, we recommend checking your spam/junk folder to ensure our confirmation email didn't land there. If you can't locate the email, please get in touch with us so we can assist you further.

You can send us a message via our Contact Us page, or alternatively, you can directly email us at contact@hanaumabay.rsvp or text us at (862) 520-7474. Please provide us with the details of your reservation, and we will do our utmost to resolve the issue promptly.