What happens to the transaction fee when I cancel my booking?

In the event of a cancellation, we will issue a full refund for your booking. However, PayPal's transaction fee is non-refundable. For international commercial transactions, this fee is typically around 4.2% of the total payment and is collected directly by PayPal, not by us.

Please note that as of October 11, 2019, PayPal's policy changed, and they no longer return transaction fees when a refund is issued. Therefore, while you'll receive a refund for your reservation, the PayPal transaction fee will be deducted.